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Find the World That Stays With You.

Explore every Ostellia® collection, from ancient guardians and clockwork ruins to worlds reclaimed by nature.

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    Enjoy complimentary shipping within the contiguous US

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    Contact us anytime. We will get back to you as soon as possible

Have a question?

Our common questions

Do I need to assemble the miniature myself?

No assembly required! All of our miniatures come fully assembled, painted, and ready to display right out of the box. You don't need to worry about glue, scissors, or complicated manuals.

What if my order arrives damaged?

We do our best to ensure every miniature is securely packed. However, if your item is damaged during transit, please contact us with photos within 7 days, and we will work quickly to resolve the issue for you.

Is free shipping available?

Yes, free ground shipping is available for electronics orders within the contiguous US. View our Shipping and Delivery page for details.

What are your return policies?

We offer a 30-day return policy for unopened miniatures, subject to approval via photo/video review. Custom and sale items are non-returnable. Please refer to our Return and Refund Policy for detailed guidelines.

When will I receive my order?

All orders are shipped internationally. Most in-stock miniatures arrive in the US within 2 weeks. For out-of-stock or custom orders, handcrafting and delivery typically take 3–4 weeks. A tracking number will be provided as soon as your package ships. If you have any questions, please feel free to contact us.